Orders are processed within 1–3 business days. Delivery usually takes 5–10 business days, depending on your country. Please note that during busy periods such as holidays, delivery times may be longer.

Yes. We offer free premium shipping on all orders. Our premium shipping includes insurance in case of loss, theft, or damage during transit.

Yes. Once your order has been shipped, you will receive an email with a tracking number. You can track your order via the “Track Your Order” page on our website.

You have the right to return your order within 30 days of receiving it. Returned items must be in original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

Every return creates additional transport and packaging, which impacts the environment. We encourage customers to shop mindfully and carefully review sizing and product details before ordering.

Once we receive your return or proof of return, your refund will be processed within 30 days using the original payment method.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide an appropriate solution.

Exorowear uses carefully selected, high-quality materials with a strong focus on natural and environmentally conscious fabrics. We prioritize comfort, durability, and a lower impact on the planet.

We currently ship to multiple countries. Available shipping destinations and delivery times are displayed at checkout.

You can reach our customer service via email. We aim to respond to all inquiries as quickly as possible and are happy to assist you.